Terms & Conditions

Policies, Terms and Conditions

Please read these terms and conditions carefully, because both using the site as well as all sale of merchandise and services offered on this site, are subject to these terms and conditions as may be amended from time to time without prior notice to you. You may wish to check this section each time you use the site, as your continued use of the site signifies your acceptance of revised terms and conditions posted here.

Order Cancellations

Orders are processed as quickly as possible and made-to-order. If you must cancel your orders, we must receive notification within 3 hours of order placement.

Refunds & Replacements

'Made in Rhode Island Jewelry' is custom-made to order and non-returnable.
If you are unsatisfied with your purchase for any reason, please contact us immediately at madeinRIjewelry@gmail.com

If you’re product is damaged or incorrect upon arrival, please contact us immediately. We are happy to replace incorrect or damaged items within 30 days of receipt. (Please provide a photo of the damaged or incorrect items in your email - this both speeds up the process and helps us to improve our production and shipping methods to prevent issues in the future!)

Full refunds will not be issued after 30 days for any reason.

Original shipping charges cannot be refunded.

Customer Service

Please email madeinRIjewelry@gmail.com with any questions related to your order, returns or questions regarding our product.